How to Log in to DAS Mobile: A Step-by-Step Guide for Ocean Securities Traders
Nov 22, 2024
4 min read
Michel Watteyne
director , oceanOneSecurities
Introduction
Welcome to Ocean Securities! If you’re looking to use DAS Mobile to manage your trades on the go, this guide will walk you through each step required to log in. DAS Mobile gives you the flexibility to stay connected to the markets wherever you are, ensuring that you never miss a trading opportunity.
Let’s get started!
Step 1: Download DAS Mobile App
First, make sure you have the DAS Mobile application installed on your mobile device. You can download it from the Apple App Store (for iOS devices) or Google Play Store (for Android devices). Look for DAS Mobile by entering the name in the search bar and selecting the official app with the appropriate logo.
Step 2: Open DAS Mobile and Enter Initial Details
Once installed, open the app. You will see fields prompting you for the following details:
User ID
Firm ID
Order IP and Order Port
Here is how you should fill them:
FirmId: Input VCBB, This field identifies Ocean Securities as your broker and ensures you are connected to the right firm. By entering VCBB, the app will also help populate other fields to reduce manual input.
Note: After entering VCBB, make sure you click "Okay" to confirm the entry. The most common mistake users make is not clicking "Okay" after typing VCBB, which causes the Order IP and Order Port fields to remain empty. Confirming this entry will allow the app to populate these fields automatically.
Step 3: Set Up Your Login Credentials
User ID: You will need the User ID provided to you after your account verification. Typically, new accounts will take 1-2 business days after document verification to receive these credentials.
Password: Enter the password that you received or set during your registration. Make sure to keep this password secure.
Step 4: Login Verification
After filling in the required fields, click on the Login button.
The app may prompt you to complete a secondary authentication step for added security. Make sure you have your registered phone or email accessible to receive a PIN if requested.
Step 5: Common Troubleshooting Tips
If you encounter an error like "User is Closed" or "Order Server Logon: User is Closed," it usually indicates that the login session expired or the credentials are incorrect. In such cases, double-check your User ID and Password, and ensure that your account is properly verified.
If the Order IP and Order Port fields are not automatically populated after entering VCBB, it’s likely because "Okay" was not clicked after entering the Firm ID. Go back, re-enter VCBB, and confirm by clicking "Okay".
If the app asks for further verification details that you don’t recognize, or if it prompts you to contact support, reach out to [email protected]. If you want a quicker response, our support team can assist you via email, WhatsApp, Telegram, or Discord for high-priority cases.
Step 6: Setting Up Access for Replay Mode or Demo Accounts (Optional)
If you are interested in using Replay Mode to practice and replay market movements for strategy testing, note that it’s only available for desktop use. You can request Replay Mode to be enabled by sending an email to our support team.
If you want to try out a demo account, Ocean Securities offers a delayed version of DAS Mobile for demo purposes, which allows you to practice trading with simulated data delayed by 15 minutes. Again, contact support via email to set up a demo.
Conclusion
Logging in to DAS Mobile is simple and efficient, once you have all the right details ready. With your credentials, Firm ID, and additional information in place, you are ready to start trading and exploring market opportunities right from your mobile device.
If you encounter any difficulties or need further assistance, please reach out to our support team via [email protected]. We're always here to help make your trading experience smooth and successful.
Happy trading!
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